Adventnet ManageEngine ServiceDesk Plus download

Complete Help Desk & Asset Mgmt software with SLA & purchase mgmt. ITIL

"Complete Help Desk & Asset Mgmt software with SLA & purchase mgmt. ITIL"
zagruzit.com Editor: The features ManageEngine ServiceDesk Plus web-based software Help Desk & Asset Management is easy to use managenent contract, including purchasing, and information management functions. There is also a ITIL ready version too. A low-cost, easy-to-use package Ticket, Asset Tracking, Purchasing, Contract Management and Knowledge Base by integrating ServiceDesk Plus ability to increase the efficiency of IT service team and end users will be happy. <Br> ServiceDesk Plus enables end users via online web form or e-mail to send the tickets. Several key workflow tasks such as routing requests are accepted automates, technician notification and the use of SLA rules. This is an online knowledge base of solutions to common problems and solutions to best practices document. Provides module contains
Windows and Linux workstations inventory ServiceDesk Plus correctly between the tracking functionality offers. In addition, software license tracking, and excessive or under-used in your organization report the number of licenses used.
ServiceDesk Plus according to product type, a product catalog lists all of the assets may help protect the organization. This can create purchase orders through e-mail to send and extraordinary place monitors & complete the purchase. Also provides import of requesters & assets. Csv files, and user satisfaction survey.
Version 7.0, Active Directory integration, confirming the purchase with the advanced system adds improved, better demand management, group skills similar requests and assign the job to the rules of order, comprehensive custom reports, announcement boards, enhanced list views, Time Spent on demand bill solutions and notifications, ITIL ready HTML editors for functions, and more.
Incident mgmt, Problem MGMT, with all the functions of Change mgmt & CMDB has been implemented.
Free Edition only lets you manage Technician to 25 Stations. Now you can make free 7.5 download AdventNet ManageEngine ServiceDesk Plus.